I have ten years of experience in the BPO industry. Out of these 10 years, 4 have been spent as training & floor manager for various campaigns such as financial & sales which honed me all the skills you need to perform the job.
I have been a freelancer working from home for 2 years now & tasks are just basic depending on the client’s business. It may be data mining, transcription, market research, reporting, email handling.The most complex was with a client in Real Estate Industry & the tasks mostly require analyzing data & computation. I have also worked in financial campaigns, such as Bank of New York & E-Trade Financial, which trained me to always adhere to the highest professional standards.
5 years on phone experience
7 years of off-phone experience
