HI, My name is Kenyi Leon, I am 22 years old and I live in Colombia. I was raised in Brooklyn NY, where I was able to learn and live the American culture; I was educated as an American there for I am 100% native speaker. For the past 4 years I had the opportunity to work for a multinational company named Sutherland, they are located in 8 different countries and outsource for big company like ATT, Verizon wireless, direct TV, etc…
My experience includes customer service, retentions, billing, and technical issues.
I stood out and moved up quick within the company, within 2 years I was already floor supervisor.
I decided I was skilled enough to move on, on my own. I am now focusing on cold calling, lead generation, B2B, B2C.
4 years on phone experience
4 years of off-phone experience