I have over 12 years of experience in the BPO Industry, and I believe the knowledge and skills built up during this time make me the perfect candidate for the role. I am confident that I can bring success to your company. With my previous experience and expertise, I can actively contribute to the business as soon as possible.
My background includes serving as a customer and technical service representative where my responsibilities included handling troubleshooting for cable, phone, and internet, issuing refunds, replacing damaged merchandise, billing issues, and account-specific inquiries.
1 years on phone experience
1 years of off-phone experience