AGENT PROFILE

Miguel Jose L.

Telemarketer (home based)
Philippines | English
$7.60 / Hour
6,373
Hours Worked
46
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 3840 hours of work
Client SatisfiedCompleted 960 hours of work to a contract


Overview

I believe my home based work experiences in appointment setting, telemarketing and lead generation for various businesses in the US, Canada and Australia give me the edge over other applicants. Plus I have 10 years of call center experience doing both outbound and inbound calls to US businesses and end consumers. I have excellent English grammar skills, I am meticulous about details and I am always on time.

From Sept 2012 until now I have been doing home based telemarketing and appointment setting work for various American, Canadian and Australian employers through sites like Outbounders.com.
From Sept 2003 until April 2012 I worked with BPO companies doing outbound sales calls and inbound customer service calls for various American clients. More details about my background will be discussed during my interview.

Interested to work in

  • Hourly based jobs only.
  • Experience

    10 years on phone experience

    1 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    1 year ago
    Miguel was amazing to work with! He was very professional and people love talking to him! I really appreciate his work ethic! Thanks Miguel!

    Rhea S.
    Oct. 2019 to Mar. 2020
    1 year ago
    Over the last six months Miguel has been fantastic to work with. He's not only done hundreds of hours of excellent work, but he's done it with little to no supervision and provided quality updates throughout. Highly recommend hiring Miguel, as I will be doing so again for my next project.

    Darren S.
    Apr. 2019 to Oct. 2019
    reply
    Darren is a wonderful employer. He is definitely one of the best I have had since I started with Outbounders in 2013 and his campaign was the best that I've had to handle in a long time. He is very supportive and welcomed feedbacks about any concerns that I encountered in my day to day activities with the campaign and he made sure that those concerns were addressed and resolved immediately. Thank you, Darren, for giving me the opportunity to work for you and I'm looking forward to working for you again.

    Miguel Jose L.
    3 years ago
    Thank you Miguel for a great campaign!

    jane b.
    Mar. 2018 to Apr. 2018
    4 years ago
    Thanks Miguel for doing another good job on our Outbound sales campaign!!

    jane b.
    Nov. 2016 to Feb. 2017
    reply
    You're welcome Jane! Thank you too for re-hiring me. I will be more than happy to work for you again if the opportunity arises.

    Miguel Jose L.
    4 years ago
    Thanks

    Dwight B.
    May. 2016 to Oct. 2016
    reply
    Dwight is good employer and always made sure that the campaign was well funded.

    Miguel Jose L.
    5 years ago
    Thank you Miguel!

    jane b.
    Mar. 2016 to Mar. 2016
    reply
    You're welcome Jane. See you on your next campaign.

    Miguel Jose L.
    5 years ago
    Miguel was absolutely wonderful to work with. My clients all told me they were treated with respect, professionalism and enthusiasm by Miguel on his calls. I work in the senior life insurance business and many of my clients need extra care when calling them.... and Miguel did an excellent job helping these seniors with their phone appointments. I found Miguel to be extremely organized in his work with excellent documentation of every call he made for me. I will definitely hire him again. If you hire Miguel for your project, you will be very pleased with his work.

    Wendy H.
    Aug. 2015 to Mar. 2016
    reply
    Wendy Hershey is an awesome employer! She is so kind and understanding and at the same time very professional. I will definitely work for her again when the opportunity arises. You're the best, Wendy! Take care! I'll talk to you soon!

    Miguel Jose L.
    5 years ago
    Good English but very slow to dial and to get everything together. We wish him well not a good fit for our company unfortunately.

    Ruben M.
    Jan. 2016 to Jan. 2016
    reply
    Too bad it didn't work out for us, Ruben. We can't please everybody all the time. Good luck.

    Miguel Jose L.
    6 years ago

    To Whom It May Concern:

    I am writing to recommend Miguel Lipana, whom I have known for One and a half years (Since March 2014), as a Telemarketing/ Appointment setter candidate for your company.
    During this time, Miguel worked as an appointment setter on 5 different campaigns, as our company’s outbound call campaigns are short due to budget limitations of our company.
    Miguel is a very hard worker and he is very responsible and also very capable of many different tasks. On his first day, he landed an appointment that has now become a very good customer of ours. He is superb at Business to Business call campaigns and is also very sharp about web research. He is also: prompt and courteous, very detail oriented, and very interested in learning about your business so that he can connect with decision makers on “cold calls” to find and develop leads for our business.
    Miguel always goes above and beyond on every campaign that he is hired for, and he is tenacious, also very goal- oriented and there will be no problems supervising him from far away.
    I have no doubt that Miguel will be a valuable asset to your company and I give my highest recommendation.
    If I can provide any further assistance, please contact me at jane@shippingemp.com , or by phone at (703) 304-8170.

    Sincerely,

    Jane Barnett
    Owner, The Shipping Emporium

    jane b.
    Aug. 2015 to Sep. 2015
    reply
    Thank you Jane for the wonderful recommendation. It's your trust and confidence in me that drives me to do my very best for your campaigns. Should you decide to come up with another campaign in the future please let me know and I will be more than happy to work for you again. More power to you and The Shipping Emporium!

    Miguel Jose L.
    6 years ago
    Thank you Miguel for another great campaign. You are a very hard worker. We always appreciate your diligence and attention to detail. Thanks again! - jane barnett

    jane b.
    Jun. 2015 to Jul. 2015
    reply
    Jane, you are very welcome. You're the best employer I've had to work for in outbounders. Thank you so much for your confidence in me. I will definitely work for you again on your next campaign. - Miguel Lipana

    Miguel Jose L.
    6 years ago

    jane b.
    Jun. 2015 to Jul. 2015
    reply
    Jane, you are very welcome. You're the best employer I've had to work for in outbounders. Thank you so much for your confidence in me. I will definitely work for you again on your next campaign. - Miguel Lipana

    Miguel Jose L.
    6 years ago
    Miguel is the consummate professional. Excellent communication and preparation. Will use again on future campaigns.

    Lance R.
    Jun. 2015 to Jul. 2015
    reply
    Lance Riddle is a very professional employer and I will work for him again if given the opportunity.

    Miguel Jose L.
    6 years ago
    Miguel did an excellent job. This was hist 3rd campaign. Will definitely hire again as he is thorough, conscientious and very customer-oriented!

    jane b.
    May. 2015 to Jun. 2015
    6 years ago
    Great agent, will hire again!

    Cyrus I.
    Feb. 2015 to Mar. 2015
    reply
    Cyrus is an awesome employer and will work for him again if given the chance.

    Miguel Jose L.
    6 years ago
    Miguel did good work but his internet connection caused issues with him completing the work assigned.

    Dmentzel
    Jan. 2015 to Feb. 2015