I've been working as a call center agent for almost 4 years. I’m a former Administrative Assistant, I did appointment setting and lead generation using Facebook, Linked In, and Instagram. I know with all of my experiences and skills. I would be able to provide a good quality of service. In my role as a customer service provider. It helps me to be more patients and work hard in dealing with the customer. I'm also quite competitive at work. I make sure to do my task and be productive.
Based on my experience, I'm really qualified of this. I'm confident enough I would be able to provide a good quality of service when handling calls.
2 years on phone experience
1 years of off-phone experience