I have been in the bpo industry for a number of years already that requires me not only to interact with different kinds of customers but also manage my team as well. I have maintained a well balanced team that not only exceeds customer expectations but also our employer expectations. I am very patient and I do not settle with what is just expected. I make it a point that I exceed what I am tasked to do and go the extra mile.
I am a stay at home mom, by choice. Work wise, I am very keen to details, especially with the task that is assigned to me. I exert all efforts in exceeding my employers expectation. I am amiable to change and my learning curve is quite short and fast making me suitable to hire for jobs I am qualified in.
1 years on phone experience
5 years of off-phone experience