AGENT PROFILE

Virginia A.

Operations Manager/Owner
Philippines | English
$15.30 / Hour
3,639
Hours Worked
40
Times Hired
Odialer CertifiedMade 40 hours of calls using Odialer
The ProCompleted 960 hours of work
Client SatisfiedCompleted 960 hours of work to a contract


Overview

Giving back revenue to my clients is my main goal for I know I profit from it too. With my skills, attitude and hard work, I am confident that I can do the job or project that will be assigned to me. I've been in the BPO industry for over 8 years now. Ive handled inbound with upselling for well known financial institutions in the US, outbound calls both B2B & B2C both for The US and Canada, been a Sales closer for both survey & credit card & I was able to meet and exceed clients expectations.

See attached resume for your reference.

Interested to work in

  • Hourly job
  • Performance based job
  • Experience

    8 years on phone experience

    5 years of off-phone experience

    Skills

  • Surveys
  • B 2 C Calling
  • B 2 B Calling
  • Upselling
  • Closing Sales
  • Managing Teams
  • Feedback

    1 month ago
    multiple no shows. very unreliable

    Dan O.
    Apr. 2021 to Jun. 2021
    1 year ago
    very reliable, will definitely rehire in the future

    MIKE H.
    Mar. 2020 to Apr. 2020
    reply
    short project, very good client and looking forward for more upcoming projects

    Virginia A.
    1 year ago
    .

    Ramin R.
    Dec. 2019 to Dec. 2019
    1 year ago
    very nice just not right for the job

    korissia s.
    Sep. 2019 to Sep. 2019
    3 years ago
    Thanks for your hard work, a very good agent to work with!

    peter u.
    Jun. 2017 to Oct. 2017
    reply
    Great Client and Team Lead Lynn Galicia Hoping to work with you again in the future. Will miss you guys.

    Virginia A.
    3 years ago
    Putting project on hold.

    Kristi C.
    Sep. 2017 to Oct. 2017
    reply
    Very nice client. She updates me of the status of the campaign, employee friendly, professional and will still definitely accept future projects from her.

    Virginia A.
    3 years ago
    terrible behaviour. never going to hire again

    YEMI A.
    Sep. 2017 to Sep. 2017
    3 years ago
    Virginia is great to work with. Very considerate, and reliable.

    kevin c.
    Jul. 2017 to Aug. 2017
    reply
    The Best client I ever had. Very supportive client and truly A Man of God. Lucky to had that chance of working with him.

    Virginia A.
    3 years ago
    holding on campaign.

    Bryan W.
    Aug. 2017 to Aug. 2017
    3 years ago
    very good agent

    Matt G.
    Jul. 2017 to Aug. 2017
    reply
    Very nice and professional client. Always giving positive energy to the team.

    Virginia A.
    4 years ago
    excellent going to rehire

    Layla M.
    Dec. 2016 to Dec. 2016
    4 years ago
    great job

    Layla M.
    Dec. 2016 to Dec. 2016
    6 years ago
    No comment

    Lamont J.
    May. 2015 to May. 2015
    7 years ago
    Very good

    Ron C.
    Nov. 2013 to Dec. 2013
    reply
    Thanks! Wonderful client.

    Virginia A.
    7 years ago
    Too slow in reacting. Not reliable enough for us. Has a good potential, but seems like she wish to grab all without really working.

    Ron C.
    Nov. 2013 to Nov. 2013
    reply
    Very considerate employer... I was given another chance to work with them again despite of my lapses.

    Virginia A.