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Sales and Loyalty Call Center

Sales and Loyalty Center

” Pete's Ultimate Movers, we do whatever it takes to make your experience with us 100% stress-free, every time!

Enroll In Pete's University: Now Hiring Leaders

An opportunity within the Pete's Ultimate Movers brand and our World Class Sales and Loyalty Center is different from any "job" you've ever had.


About You:

Do you have energy, enthusiasm, and a passion for excellence? Are you ready to revolutionize the Moving and Storage industries? We are seeking driven individuals that are motivated by client satisfaction and continued success to join our virtual Sales and Loyalty Call Center.

The primary function for our Sales Agents is to sell our services to clients from all of our Pete's Ultimate Movers Moving and Storage franchise network. The Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our services, and corresponding via email with clients to ultimately book all viable jobs. NO COLD CALLING!!

Sales Agents must clearly communicate our company mission, as well as procedure to all clients who look for information regarding our service. Maintain and manage multiple interactions with staff and clients and must be able to work effectively in an environment that has many interruptions. The ability to WOW both clients and team members and live Pete's core values every day!

ESSENTIAL DUTIES & RESPONSIBILITIES

Answer all inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct.
Provide all required information regarding Pete's Ultimate Movers Moving & Storage services and procedures.
Represent brand positively with each client interaction.
Book all viable inbound and outbound sales calls. Maintain acceptable close rate on all bookings.
Comply with all Contact Center policies and procedures including but not limited to the Call Center Employee Handbook.
Regular attendance is required as outlined in our policies.
REQUIRED EDUCATION & EXPERIENCE

High school diploma or GED required
Excellent and proper oral and written communication skills
Typing proficiency minimum 30 WPM
Ability to demonstrate personal integrity in a team environment
Ability to work in a fast paced environment
Computer skills a must with knowledge of Microsoft applications and Internet programs
Quiet Workspace
High Speed Internet Connection
Pete's offers a host of benefits to include, health, dental, vision, PTO and a 401k program.

We are currently hiring for Full-time team members.

This is a fully virtual call center position.

Hours of operation for our Call Center staff are Monday – Saturday 8am - Midnight EST and Sunday 9am – 9pm EST, a successful candidate in this position will need to have flexibility in scheduling to include nights and weekends.

Compensation for this position has an hourly rate along with a generous sales commission structure, earning most agents $4-$6.50/hr on average.

Do you think you can WOW our clients? Apply today!

EEO Employer



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pete's Ultimate Movers Moving and Storage Services - Corp Office is independently owned.

Call Type

B 2 C (Biz to Consumers)
Upselling
Closing Sales

Skills Required

Ambitious
Attention to Detail
Flexible
Friendly
Punctual

Details


Hourly
Type

Full Time - 30+ hrs/week
Workload

Aug 24,2020
Posted

4
Rate

Public
Visibility

Sales
Category

8am to 9pm
Calling Time

[-05:00] America/New_York
Timezone


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DISCUSSION POLICIES

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Peterson


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Hired

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