"Thank All of you at Outbounders/GlobalSky have been great – Mark was the most responsive and professional out of all the call center staff that we had reached out to, and Kathleen has been outstanding! She is a pleasure to deal with while being very competent as well. I’m known for being very demanding, so these are rare praises but I mean it. We’re happy with both agents on our current campaign, and we look forward to adding on two more.
The main reason we never before used a service like yours is because we honestly didn't know who to trust and didn't know how reliable it could be. I'm sure we're not alone out there.
Thanks again for your excellent service."
"Renee and I continue to have a great Outbounders experience thanks to your staff and their responsiveness to our needs. Step-by-step we are learning the critical factors to successfully manage a home-based offshore team. At this point, we have grown the team to a steady core of about 15 agents, with 10-15 rotating thru, and we are working on reducing that turn-over rate. We appreciate all of the support from you and your team."
Some important new developments I wanted to share with you ..
AID FOR SUPER-TYPHOON VICTIMS: Many people are asking about the status of our team in the Philipipnes with the major super storm that just went through. Fortunately everyone from our team survived, though some have had family members affected by the storm (some are still missing). If you'd like to contribute to the effort on the ground there we are organizing a team that will be distributing aid and will make sure 100% of all donations go to those affected.
IN OTHER NEWS
* Outbounders.com has reached over 2,000 clients registered on the site!
* We have launched a new instant messaging platform making it possible to see and rank agents based on who is online at that moment. No other freelance site that I nkow of allows you to do this. This will enble you to speed up communication and interview process.
* Dashboard design improvements have been made
* Dialer for UK and AU issues being resolved - interestingly some clients in AU and UK have no problems and others have a lot ofproblems with static on the lines etc. we are looking at establishing separate co-location facilities in these countries to address this problem and reduce any latency issues.
* Several other small updates have been made, log in to see all the improvements
I'd like to know if there's anything urgent or high priority that we should be working on, all of our development is guided by YOU the customer. Please let us know what we should be improving.
All my best,
James & The Outbounders.com Team
The #1 Outbound Marketing Solution
We have one of the most challenging times in the Philippines today but we have not lost our hope rather moved and inspired, we shared more of our love with others in a way we never have done before.
We would like to thank ALL OF YOU who have extended your help for our outreach in Bohol. Read more